Question 1

How much does a custom software project cost?

Accepted Answer

The cost depends on the actual scope of the project, including workflows, users, integrations, data, technical complexity, delivery requirements, and post-launch needs. We first understand the project and define the scope before providing a commercial proposal.

Question 2

How long does a project take?

Accepted Answer

The timeline depends on the size and clarity of the scope, the number of workflows and integrations, and whether the project is delivered as one defined scope or through milestones. After the requirements are understood, we define a realistic delivery plan instead of giving a generic timeline.

Question 3

What if our requirements are not fully defined yet?

Accepted Answer

That is normal for many custom software projects. We can begin with a discovery and scoping stage to understand the current process, users, priorities, data, integrations, risks, and expected outcomes before defining the implementation scope.

Question 4

Can you work with an existing system instead of building from scratch?

Accepted Answer

Yes. The first step is to review the existing system, its architecture, data, dependencies, current limitations, and business goals. Depending on what we find, the right approach may be improvement, integration, phased modernization, or a replacement of specific parts rather than a full rebuild.

Question 5

Can a project be delivered in phases?

Accepted Answer

Yes. Larger systems are often better delivered through clear milestones. Each milestone can have a defined scope and outcome, which helps control complexity, validate priorities, and make progress easier to review before moving to the next stage.

Question 6

Do you provide support after launch?

Accepted Answer

Post-launch support can be included based on the needs of the system. This may cover technical support, maintenance, monitoring, fixes, improvements, or continued feature development. The support scope is defined clearly according to the project and required level of involvement.

Question 7

Can you integrate the new system with our existing tools?

Accepted Answer

Yes, when the required systems provide a suitable integration method such as an API, webhook, database interface, or another supported connection. We review the external system, its documentation, access requirements, limitations, and data flow before confirming the integration scope.

Question 8

Can you build both web platforms and mobile applications?

Accepted Answer

Yes. A project can include a web platform, mobile application, backend services, APIs, authentication, permissions, notifications, payments, and integrations when those components are part of the required solution. The architecture is defined around the actual workflows and users rather than forcing every project into the same structure.

Question 9

Can HexaTerminal work with remote clients and teams?

Accepted Answer

Yes. Projects can be managed remotely through structured communication, documented requirements, agreed milestones, regular progress reviews, and clear decision points throughout the project.

Question 10

How are source code, access, and project handover handled?

Accepted Answer

Ownership, repository access, credentials, deployment responsibilities, documentation, handover, and any third-party licensing terms should be defined clearly in the project proposal or agreement before implementation begins. The exact arrangement depends on the project and agreed commercial terms.

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